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  <title
    type="text">Augment Solutions, Inc.</title>
  <subtitle
    type="text">Contains the last 20 releases</subtitle>
  <id>uuid:16b24de2-b5eb-4cd8-8a48-fd274f8f9502;id=37893</id>
  <rights
    type="text">Copyright 2017, Augment Solutions, Inc.</rights>
  <updated>2017-11-14T13:00:00Z</updated>
  <author>
    <name>newsdesk@globenewswire.com (NewsDesk)</name>
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    <email>newsdesk@globenewswire.com</email>
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  <entry>
    <id>https://www.globenewswire.com/news-release/2017/11/14/1195276/0/en/Augment-Announces-Partnership-with-LivePerson-to-Further-Enhance-Artificial-Intelligence-assisted-Customer-Journey.html</id>
    <title
      type="text">Augment Announces Partnership with LivePerson to Further Enhance Artificial Intelligence-assisted Customer Journey </title>
    <published>2017-11-14T13:00:00Z</published>
    <updated>2024-11-23T08:10:41Z</updated>
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    <content
      type="html"><![CDATA[<p><em><p>Augment Builds upon LivePerson's LiveEngage Platform to Enable Human Agents via AI-Assisted Responses, Increasing Efficiency, Lowering Costs and Reducing Time to Train</p></em></p><p>SAN FRANCISCO, CA--(Marketwired - Nov 14, 2017) -  <a rel="nofollow" href="https://augmenthq.com/" title="Augment">Augment</a>, a leader in customer experience-driven artificial intelligence (AI), today announced a collaboration with <a rel="nofollow" href="https://www.liveperson.com/" title="LivePerson, Inc.">LivePerson, Inc.</a>, a leading provider of cloud-based mobile and online business messaging solutions, to build upon the company's LiveEngage platform. The partnership is focused on helping companies maximize support teams' performance by using AI algorithms, which lowers company costs through increased agent efficiencies and reduced training times.</p>]]></content>
    <dc:identifier>1195276</dc:identifier>
    <dc:language>en</dc:language>
    <dc:publisher>GlobeNewswire Inc.</dc:publisher>
    <dc:contributor>Augment</dc:contributor>
    <dc:modified>Sat, 18 Nov 2017 13:49 GMT</dc:modified>
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  <entry>
    <id>https://www.globenewswire.com/news-release/2017/09/14/1195274/0/en/Augment-Launches-Customer-Experience-AI-Platform-for-Fortune-500-Brands.html</id>
    <title
      type="text">Augment Launches Customer Experience AI Platform for Fortune 500 Brands </title>
    <published>2017-09-14T12:00:00Z</published>
    <updated>2024-11-23T08:10:41Z</updated>
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    <content
      type="html"><![CDATA[<p><em><p>AI Innovation Leader Raises $5 Million Series A Funding to Revolutionize Customer Interactions</p></em></p><p>SAN FRANCISCO, CA--(Marketwired - Sep 14, 2017) -  <a rel="nofollow" href="https://www.augmenthq.com/" title="Augment">Augment</a>, a leader in customer experience-driven artificial intelligence (AI), emerged from stealth today with the launch of its industry-first customer experience AI platform. Unlike first generation chatbot providers that attempt to remove humans from customer interactions, Augment's "human-in-the-loop" approach allows brand representatives to deliver superior customer experience through live chat applications -- backed by powerful machine learning and a training set of over 100 million interactions. With a founding team of data science and enterprise veterans coming out of parent company <a rel="nofollow" href="http://svsg.co/" title="Silicon Valley Software Group">Silicon Valley Software Group</a>, the company has raised the first round of Series A funding of $5 million from Silicon Valley Data Capital and JAZZ Venture Partners.</p>]]></content>
    <dc:identifier>1195274</dc:identifier>
    <dc:language>en</dc:language>
    <dc:publisher>GlobeNewswire Inc.</dc:publisher>
    <dc:contributor>Augment</dc:contributor>
    <dc:modified>Sat, 18 Nov 2017 13:49 GMT</dc:modified>
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