<?xml version="1.0" encoding="utf-8"?> <rss version="2.0"> <channel xmlns:dc="http://dublincore.org/documents/dcmi-namespace/" xmlns:media="http://search.yahoo.com/mrss/"> <title>Augment Solutions, Inc.</title> <link>https://www.globenewswire.com/rssfeed/organization/TcQAb2Jd8uqxD6H590mfLg==</link> <description>Contains the last 20 releases</description> <copyright>Copyright 2017, Augment Solutions, Inc.</copyright> <managingEditor>newsdesk@globenewswire.com (NewsDesk)</managingEditor> <lastBuildDate>Tue, 14 Nov 2017 13:00:00 GMT</lastBuildDate> <webMaster>webmaster@globenewswire.com (Webmaster)</webMaster> <item> <guid isPermaLink="true">https://www.globenewswire.com/news-release/2017/11/14/1195276/0/en/Augment-Announces-Partnership-with-LivePerson-to-Further-Enhance-Artificial-Intelligence-assisted-Customer-Journey.html</guid> <link>https://www.globenewswire.com/news-release/2017/11/14/1195276/0/en/Augment-Announces-Partnership-with-LivePerson-to-Further-Enhance-Artificial-Intelligence-assisted-Customer-Journey.html</link> <title>Augment Announces Partnership with LivePerson to Further Enhance Artificial Intelligence-assisted Customer Journey </title> <description><![CDATA[<p><em><p>Augment Builds upon LivePerson's LiveEngage Platform to Enable Human Agents via AI-Assisted Responses, Increasing Efficiency, Lowering Costs and Reducing Time to Train</p></em></p><p>SAN FRANCISCO, CA--(Marketwired - Nov 14, 2017) - <a rel="nofollow" href="https://augmenthq.com/" title="Augment">Augment</a>, a leader in customer experience-driven artificial intelligence (AI), today announced a collaboration with <a rel="nofollow" href="https://www.liveperson.com/" title="LivePerson, Inc.">LivePerson, Inc.</a>, a leading provider of cloud-based mobile and online business messaging solutions, to build upon the company's LiveEngage platform. The partnership is focused on helping companies maximize support teams' performance by using AI algorithms, which lowers company costs through increased agent efficiencies and reduced training times.</p>]]></description> <pubDate>Tue, 14 Nov 2017 13:00 GMT</pubDate> <dc:identifier>1195276</dc:identifier> <dc:language>en</dc:language> <dc:publisher>GlobeNewswire Inc.</dc:publisher> <dc:contributor>Augment</dc:contributor> <dc:modified>Sat, 18 Nov 2017 13:49 GMT</dc:modified> </item> <item> <guid isPermaLink="true">https://www.globenewswire.com/news-release/2017/09/14/1195274/0/en/Augment-Launches-Customer-Experience-AI-Platform-for-Fortune-500-Brands.html</guid> <link>https://www.globenewswire.com/news-release/2017/09/14/1195274/0/en/Augment-Launches-Customer-Experience-AI-Platform-for-Fortune-500-Brands.html</link> <title>Augment Launches Customer Experience AI Platform for Fortune 500 Brands </title> <description><![CDATA[<p><em><p>AI Innovation Leader Raises $5 Million Series A Funding to Revolutionize Customer Interactions</p></em></p><p>SAN FRANCISCO, CA--(Marketwired - Sep 14, 2017) - <a rel="nofollow" href="https://www.augmenthq.com/" title="Augment">Augment</a>, a leader in customer experience-driven artificial intelligence (AI), emerged from stealth today with the launch of its industry-first customer experience AI platform. Unlike first generation chatbot providers that attempt to remove humans from customer interactions, Augment's "human-in-the-loop" approach allows brand representatives to deliver superior customer experience through live chat applications -- backed by powerful machine learning and a training set of over 100 million interactions. With a founding team of data science and enterprise veterans coming out of parent company <a rel="nofollow" href="http://svsg.co/" title="Silicon Valley Software Group">Silicon Valley Software Group</a>, the company has raised the first round of Series A funding of $5 million from Silicon Valley Data Capital and JAZZ Venture Partners.</p>]]></description> <pubDate>Thu, 14 Sep 2017 12:00 GMT</pubDate> <dc:identifier>1195274</dc:identifier> <dc:language>en</dc:language> <dc:publisher>GlobeNewswire Inc.</dc:publisher> <dc:contributor>Augment</dc:contributor> <dc:modified>Sat, 18 Nov 2017 13:49 GMT</dc:modified> <media:content medium="image" type="image/jpeg" width="600" url="http://media.marketwire.com/attachments/201709/91145_Augment_hero.jpg"> <media:text type="html"><![CDATA[<p> <a href="https://www.globenewswire.com/news-release/2017/09/14/1195274/0/en/Augment-Launches-Customer-Experience-AI-Platform-for-Fortune-500-Brands.html"> <img src="http://media.marketwire.com/attachments/201709/91145_Augment_hero.jpg" width="600" align="left" border="0" alt="Photo" title="Augment launches customer experience AI platform for Fortune 500 brands." /> </a> </p><br clear="all" />]]></media:text> <media:credit role="publishing company">GlobeNewswire Inc.</media:credit> </media:content> </item> </channel> </rss>